Information & Security
Privacy Policy
Last updated: April 2026
1. Introduction
Welcome to Smash Casino. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your data when you visit our website and use our services. By using Smash Casino, you agree to the terms described in this document.
2. What data do we collect?
To provide you with the best possible gaming experience, we collect various types of information:
- Personal identification data: Such as your name, date of birth, address, email address, and phone number provided during registration.
- Financial data: Information related to your deposits and withdrawals, including payment methods, (partial) credit card details, or crypto wallet addresses.
- Technical data: Your IP address, browser type, operating system, login credentials, and device information.
- Usage data: Information on how you navigate our website, the games you play, and your betting or session history.
3. How do we use your data?
The collected data is used exclusively for the following purposes:
- Creating and managing your Smash Casino account.
- Processing financial transactions (deposits and withdrawals).
- Verifying your identity (KYC/AML procedures) in accordance with legal obligations.
- Improving and personalizing our casino games and website functionalities.
- Sending important notifications, security updates, and, if you have given consent, promotional offers and bonuses.
- Promoting responsible gaming through player monitoring.
4. How do we protect your data?
Smash Casino uses the latest security technologies to protect your personal and financial data. We implement 256-bit Secure Socket Layer (SSL) encryption for all data transfers and store your data on highly secure servers with strict access controls.
5. Sharing data with third parties
We never sell, rent, or trade your personal data to third parties. We only share your data with external parties when strictly necessary, such as:
- Payment processors and banks to complete transactions.
- Identity verification providers to prevent fraud.
- Game providers (only anonymized gameplay data) to deliver casino games.
- Legal or regulatory authorities if we are legally obligated to do so.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have various rights regarding your personal data:
- Right of access: You may request to see what data we hold about you.
- Right to rectification: You can have incorrect or incomplete data corrected.
- Right to erasure (right to be forgotten): You can request the permanent deletion of your account and associated data, provided this does not conflict with our legal retention obligations (e.g., anti-money laundering laws).
- Right to object: You can opt out of direct marketing and promotions.
7. Contact
Do you have questions about this privacy policy or wish to exercise any of your privacy rights? Please feel free to contact our Data Protection Officer (DPO) via our support center or live chat.
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